BTTF EP 5 Stuck in glass house [savegame to help in post #53]

edited April 2013 in Game Support
I'll put this in a spoiler tag because it's new :P
well, I got into the glass house where I supposed to move the walls... to get to emmet, but I can't click ANYTHING, the mouse thing isn't even glowing and I tried hovering over everything... I can
t even click the door to get out!



MOD EDIT: Working savegame attached to this post.

«13456

Comments

  • edited June 2011
    same here :( ... Mac version.
  • edited June 2011
    yeah, I'm on mac too... maybe I should restart it on a pc =.=..
  • edited June 2011
    Same problem here. I'm pretty sure it's a bug.
  • edited June 2011
    PC version too? cause I'm already redownloading it to be sure.
  • edited June 2011
    Yeah I got the problem on my Mac too. Come on Telltale, help please?
  • edited June 2011
    I dunno, I've not tried the Windows version. I'm on a mac.
    I don't even know if anyone managed to run the Windows version yet, it asks for a serial.
  • edited June 2011
    I'm at this problem too. I have a PC, so this glitch isn't exclusive to Mac users.

    Telltale what is this.
  • edited June 2011
    It's a good thing I wasn't alone on this. Just about to reinstall, hopefully that will fix it.
  • edited June 2011
    Same situation here... :S Game cannot continue in any way until this gets solved...
  • edited June 2011
    Just got to this point. Same exact thing happened.
  • edited June 2011
    i pass glass house without problem on PC version... maybe problem is in resolution

    i am stuck now when Marty cut air.... dont know what next
  • edited June 2011
    Yep, same here with the PC version...
  • edited June 2011
    :( me too.
  • edited June 2011
    Same here.

    They had an extra month and this is the only episode with this kind of an major screwup.
    Annoying!
  • edited June 2011
    dxdy wrote: »
    maybe problem is in resolution

    did someone try to lower the res?
  • edited June 2011
    i use 1600x900 (have widescreen monitor) and no problem with glass house
  • edited June 2011
    Here mac! Same problem!
  • edited June 2011
    dxdy wrote: »
    i am stuck now when Marty cut air.... dont know what next

    done this.. must wait long...
  • edited June 2011
    dxdy, can you use the spoiler text and tell us what it is supposed to be done in the glass house?

    Is it any pixel-sized hot spot, or what? I dont get any clickable area.
  • edited June 2011
    Is this fixed on the newer version? I'm using the "German installer" version and I have this problem.
  • edited June 2011
    Problem seems to be fixed with the new installer. I had originally the German one, and it didn't work. Recommended you reinstall the game, should fix the problem!
  • edited June 2011
    Jo Jo Sef wrote: »
    Is this fixed on the newer version? I'm using the "German installer" version and I have this problem.

    No, mines the english installed version and I'm still getting it.
  • edited June 2011
    Um, I don't know where the save button is. I see a "Return to Game" button and a "New Game" button, but no save button.

    WHAT IS THIS
  • edited June 2011
    Those with the problem fixed, did you have to restart your game or could you carry on from the save point?
  • edited June 2011
    Yup stuck there too. PC version with proper installer. Nothing to click on or anything. I'm just stuck.
  • edited June 2011
    I've talked to the lead tester for BttF Ep. 5, and it sounds like this is due to a very intermittent bug that was believed to be fixed. The bug seems to be linked to skipping dialog during the "glass house" puzzle, which causes certain elements of the puzzle to not appear when they should. We're looking into it, but in the meantime, you should be able to avoid it by NOT skipping any dialog during the "glass house" puzzle sequence.

    Apologies to those getting stuck here. If you get stuck without skipping any dialog, please let us know in this thread. Any other specific information you can provide about the bug would be useful as well. Thanks!
  • edited June 2011
    I didn't think I skipped dialog... I'll give it another check.

    Edit: Game autosaved as soon as I went into the glass house. Great...
  • edited June 2011
    I'm pretty sure I didn't skip any dialogue - why would I want to on the first run through?
  • edited June 2011
    I skipped dialogue on the phone some and once when I accidentally talked to Det. Parker, but never inside the Atlas Glass House.
  • edited June 2011
    Um, I don't know where the save button is. I see a "Return to Game" button and a "New Game" button, but no save button.

    WHAT IS THIS

    If you're playing on a Mac, did you open it through the Applications folder link for a previous episode? If you're on a PC, what shortcut did you use to launch the episode?
  • edited June 2011
    Yup. Same here. I know I didn't skip any dialog.
  • edited June 2011
    I restarted the game without re-installing it, and it seems I can progress normally now.

    Still can't find a save button though.

    I launched the game on Steam, BTW. Not the Steam version, just the Telltale version launched on Steam.
  • edited June 2011
    I didn't skip ANY dialog coz I want to experience the full story... any other ideas? seriously not happy :mad:
  • puzzleboxpuzzlebox Telltale Alumni
    edited June 2011
    Same issue with the glass house, and didn't skip any dialogue in that sequence so far as I am aware. I skipped dialogue a bunch of times when using the private phone helmet.
  • edited June 2011
    On Mac: Never skipped any glass house dialog - but the bug persists. I opened the game through its own link in the applications folder. :confused:
  • edited June 2011
    Just out of curiosity... those who didn't have an issue with this, did you do the stuff with the phone first?

    I just re started the game and I went straight to the house of glass part and I'm able to continue.
  • edited June 2011
    The problem stays the same.

    I've installed the new version, used my old save game though (however it's a savegame from before entering the glass house... at least with Doc and Emmett in it, as I've entered it before when they weren't there).

    So obviously it doesn't have to do with skipping dialogue in the glass house scene, but something that was done earlier in the game... right?
  • edited June 2011
    Re-tried without skipping dialog... still doesn't work. The specific information is that you can't select ANYTHING in the room.
  • edited June 2011
    ok, I re-installed it on a PC and it works (brand new save file, no previous eps). I also didnt do anything in the options.
    I can click stuff in the glass house now
  • edited June 2011
    So the only solution is to REPLAY THE WHOLE GAME FROM THE BEGINNING AND DO THE GLASS HOUSE THING FIRST? Aww.... guys you should really hire new beta testers
This discussion has been closed.