BTTF EP 5 Stuck in glass house [savegame to help in post #53]

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Comments

  • edited June 2011
    I uninstalled the game, re-downloaded the game from the telltale website today, started from the beginning of the episode, and the same thing happened (glass house door won't open). I then tried to download some of the savegames others have posted but I have the same problem every time and can not progress. I am running the game on OSX.
  • edited June 2011
    Okurka wrote: »
    I re-downloaded the game and the bug in the glass house with the handles seems to be gone (I deliberately entered the house first without speaking to the diver). However there still is a bug when trying to leave the glass house in the back, sometimes Marty goes up invisible stairs and gets stuck.

    *snip*

    It helps if you move closer to the handle (still a bug imo) Now I can't get any futher since the glass door still bangs up against the yellow wall after I moved it. damnit! One bug after another!!!
  • edited June 2011
    The file in post #53 is broken!
  • puzzleboxpuzzlebox Telltale Alumni
    edited June 2011
    Spaggit wrote: »
    The file in post #53 is broken!

    How do you mean? If you're having difficulty unzipping it, try IZArc (that's what I used to zip).
  • edited July 2011
    This really shouldn't be a problem any more if you re-download the updated installer.

    The new version is 2011.6.24.1355 and it resolves the bug, at least on my system.
  • edited July 2011
    How can I get the updated version of the game? Unfortunately I bought the game at a retail vendor here in Germany who don't have any newer version, so I can't get past the glass house. Is there a way to get the updated exe or a patch?
  • puzzleboxpuzzlebox Telltale Alumni
    edited July 2011
    Tekener wrote: »
    I can't unzip the file in post #53. 7Zip tells me that the compression used there is not supported.

    Try using IZArc (that's what I used to zip).
  • edited July 2011
    There's nothing wrong with Puzzlebox's zip file, you can even use Windows to unzip it, Winrar or UniExtract etc.
  • edited July 2011
    if you don't know already, the save files are located in my documents/telltale games/episode 5, it took my a while to figure out where they were located too
  • edited July 2011
    Thank you puzzlebox for the save file, it works fine! It helped me to get past the nasty bug in the glass house and everything went alright since then! (Mac version) Thanks for the save file again and most of all, thanks for the wonderful game, Telltale! :)

    Just a bit info for the others who still got a problem with the save file:
    - if you're unsure of where to put the save file then look back a few posts, it's mentioned many times already
    - If the zip file seems to be broken in any way, try downloading it again. It's alright, unzip it with you favorite program.
  • edited July 2011
    this is fucking bullshit...fucking glass house bug, can't get anything to work...where is the "bttf installer patch" that is mentioned? can't unzip the save game that is mentioned either, and when i try to download 7Zip as instructed, that installer wants to install a ton of bullshit on my system...epic fail, telltale
  • Macfly77Macfly77 Moderator
    edited July 2011
    wamboyil wrote: »
    where is the "bttf installer patch" that is mentioned?
    There is no installer patch, just a brand new installer which you can download from your My Telltale page.
    While I successfully used the savegame from post #53 to finish the game, I re-installed the game afterwards (using the new installer) and everything worked fine (that doesn't mean that even the new version isn't still buggy, as some people ran into other bugs, but that I somehow managed to avoid those bugs).
  • edited July 2011
    wamboyil wrote: »
    epic fail, telltale

    In your haste for agro, did you actually read any of the posts here?

    There is no patch, you download the entire game installer, which doesn't suffer from this issue.

    And nor do you need 7Zip, Puzzlebox's archive can be opened with Windows Explorer's native zip support.
  • edited July 2011
    Yes, I did read all of the posts, and when I said patch, I did in fact mean to say updated installer. I really don't want to re-install the game, so I"m trying to use the save game posted above. However, my frustration is that no matter what type of unzipping tool I use (WinRAR, 7Zip, or even Windows Explorer's native unzipping utility), NOTHING works. I get an error message similar to "The compressed (zipped) folder is invaild or corrupted" EVERY TIME. And, yes, I did try re-downloading the zipped file....about 20 times....with the same results every time. I guess if no one has an actual solution to this problem, I'll play the episode over from the beginning...so what is the ideal order of actions to take so I can avoid the glass house bug?
  • puzzleboxpuzzlebox Telltale Alumni
    edited July 2011
    Sorry that savegame doesn't work for you. I've seen some people post that they were able to install the updated version of the episode, then restore from an existing savegame and progress without the glasshouse bug.

    If you do want or need to play from the beginning, just don't go into the glasshouse before you speak to the diver and see the cutscene of First Citizen Brown and Emmett inside.
  • edited July 2011
    wamboyil wrote: »
    I really don't want to re-install the game,

    Why, it's a small game, and hardly takes a few minutes?

    And it's guaranteed to fix your problems.

    I really don't understand, you could have resolved your issue in the less time than it's taken you to post? :confused:
  • edited July 2011
    thanks at puzzlebox. Your savegame saved my day :-)

    Great episode and funny end xD btw :D
  • edited July 2011
    >run profesional gaming company
    >encounter huge bug
    >release no patch and only a savegame that you have to register for to even download
  • puzzleboxpuzzlebox Telltale Alumni
    edited July 2011
    bjjljkl wrote: »
    >release no patch and only a savegame that you have to register for to even download

    An updated version of the episode that resolves this issue has been released on Telltale's website. I'm not sure about the status of other distributions (maybe someone from Telltale can update on that).

    The "need to register for savegame" thing was an oversight on my part - you need to be registered on the forums to view/download attachments, and I tend not to use free hosting websites. Someone has reposted the savegame on a hosting website here.
  • edited July 2011
    Same.
    Downloaded it at release, only got around today to play it. Mainly because it's on my other PC (and I don't want inconsistencies like wrongly named. Yes, I know I can also just modify the register. Still) and it's a hassle to get it installed there (no net connection).

    And now I have to get it again there... *sigh*
    Oh well, hope it works. Keeping puzzle's savegame on backup too just in case.

    EDIT: Worked. Also got the "floating upwards" with the red wall (when being in the obvious blocked shaped figure in the back), but that didn't block progression, as not having interactable items did.
  • edited July 2011
    Is anyone else getting this bug on the Playstation 3 version? I am.
  • edited August 2011
    I am using windows 7 and i have same problem. I can not make anything when i came in that glass house. Admin or moderator or whatever has share an save file but i don't want to skip that place without play. But i must use it for continue the game. I will use it but i want to play that glass hause puzzle. So i am waiting for the patch of the game.

    Thanks...
  • edited August 2011
    And last something: The admin's or whatever shared save file is here !

    http://uploaded.to/file/3pikkblt

    If you want to use it, you need the extract the file on your desktop and cut it to "Documents and in to "Telltale Games" and in to "Episode 5" then open the game and continue the game without play glass house puzzle.

    NOT: Maybe you won't open the new game save file in the game. So you should delete your own game save file from your "Documents" !! And try to open new save game..
  • edited August 2011
    So i am waiting for the patch of the game.

    There is no "patch" for the game.

    The issue has been resolved, but you have to download the game installer again.

    The updated installer no longer suffers from this bug.
  • edited August 2011
    Thanks, With the savegame that puzzlebox put in the page , I could fix the bug!. Thanks Dude!

    Link
  • edited September 2011
    i hate buggy games D:
  • edited December 2011
    this puzzle is SUCKS
  • edited December 2011
    the zip file (the fix) has a password !!! ;(
  • edited January 2012
    im stuck in same bug like evryone i play french vertion.
    i downloaded the saved game after the glasshose but i cant semm to get it inside the load game menu....what to do???
    i got so far.this is really frustrating:confused:
  • edited March 2013
    Where do you have to put that new save? I haven't got a file anywhere saying "Saves" or anything
  • edited April 2013
    Thanks!
  • Can I get the savegame, please?

  • there is no save when I click it send me a save for exiting the glass house

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. As @Kleetus stated above,

    "The issue has been resolved, but you have to download the game installer again. The updated installer no longer suffers from this bug."

    Please make sure when uninstalling the old version of the game, you do not check the box to delete your game saves, that way when you install the new version of the episode, you will be able to use your old game saves.

    greatsmitty posted: »

    there is no save when I click it send me a save for exiting the glass house

  • Hi!

    Could anyone help me out and send the save game withouth the bug or just after the glass house? Please!

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, as @Kleetus stated in a previous post,

    "The issue has been resolved, but you have to download the game installer again. The updated installer no longer suffers from this bug."

    Please make sure when uninstalling the old version of the game, you do not check the box to delete your game saves, that way when you install the new version of the episode, you will be able to use your old game saves.

    mattcavall posted: »

    Hi! Could anyone help me out and send the save game withouth the bug or just after the glass house? Please!

This discussion has been closed.