I've talked to the lead tester for BttF Ep. 5, and it sounds like this is due to a very intermittent bug that was believed to be fixed. The bug seems to be linked to skipping dialog during the "glass house" puzzle, which causes certain elements of the puzzle to not appear when they should. We're looking into it, but in the meantime, you should be able to avoid it by NOT skipping any dialog during the "glass house" puzzle sequence.
Apologies to those getting stuck here. If you get stuck without skipping any dialog, please let us know in this thread. Any other specific information you can provide about the bug would be useful as well. Thanks!
I did not skip any dialogue whatsoever and yet i cannot click on anything.
I did everything i could before i got stuck in the glass house.
Myself as well....(I'm not sure what I was supposed to hear dialog wise in the house of glass, for what it is worth I got tickets and tried to enter before hearing that Carl Sagan and young Emmett were in the house of glass, and Marty just says there is no one in there...
Here's what I think is happening (had the same problem, by the way). When I played the part the first time, I entered the House of Tomorrow and then Trixie took the first name off the list though I hadn't really done anything at that point. I think entering the House of Tomorrow is what sets off a flag that says to the game "The glass house puzzle has already been solved" since you exit out into the house of tomorrow after beating the glass house.
Glad someone got you a save. I went back to the start and played doing the glass house first and it worked. So apparently it comes back to if you do the other stuff related to Edna first it causes the glitch somehow. I did notice this time though that Marty walked through the floor after moving the first wall open.
I did everything I could before entering the house glass. I don't recall if I skipped any dialogue in this part.
And I was playing with a joypad, so that doesn't prevent the bug to occur (I figured there was a problem when the button which shows "hotspots" didn't show any).
Seems like this game should have had at least another month of beta testing...
This shit bug has now ruined whole ending for me and there is no way i am going to play it from scratch when it most likely will f*** up again.
definately the last game i bought from TTG. always postponing the episodes and now such obvious game stopping bugs.
you guys sure know how to ruin a season...
Downloaded the save game and could use the handles, but now marty decided to suddenly ascend some invisible stairs going straight through solid floor and then when i nove move him he just vanish in thin air and camera goes back to bottom floor even though marty is still stuck upstairs.
I'm quite sure that reinstalling won't help - you need to solve the glass house puzzle before giving the
pot plant recording to Officer Parker.
That's about the only difference between my working save and the point where I got the glass house bug, though I can't guarantee that's the cause of it.
Puzzlebox, I've got a save that's just before I [did the thing you put in spoilers]. I loaded it up, went to the diver, then the glass house, and didn't skip anything. Got the bug.
I also had the odd cue where Trixie advanced the stage the first time I used the phone in the House of Tomorrow. I called the Brown Residence first, then the Phonebooth, and I'm 95% sure I did the 'some guy' prank call on that one.
I also entered the glass house multiple times before talking to the Diver (getting a 'there's no one here' type response.) I skipped some dialogue there. Not sure if that mattered.
Don't know if that helps at all.
(I'm not sure of the 'correct' order of things. By the time I entered the glass house, algea-cakes guy had done his presentation and I'd already snagged his goodies)
yeah i tried to get past the glass house myself, nothing helped tried a save game, same problem, really disappointed in telltall was looking forward to this last episode so bad. I was planning on buying jurassic park, but i doubt i will now, too bad for you guys.
hope you can release a fix that works for the game and makes it playable, as of right now im too frustrated to try again..
Downloaded the save game and could use the handles, but now marty decided to suddenly ascend some invisible stairs going straight through solid floor and then when i nove move him he just vanish in thin air and camera goes back to bottom floor even though marty is still stuck upstairs.
same here with the save game :rolleyes:
next time they postone an episode the TTG guys should use that time to actually do some work :mad:
Also have the bug here, which is mildly irritating but some of the more hysterical/rude posters really need to take a chill pill. Mistakes happens and TT is on the case.
next time they postone an episode the TTG guys should use that time to actually do some work :mad:
I found out what triggers that bug. Seems to happen if you try to open the red door without Marty standing right next to it. If you click it from a tiny bit of distance he seems to walk up those invisble stairs instead and get stuck somewhere behind the walls.
Also have the bug here, which is mildly irritating but some of the more hysterical/rude posters really need to take a chill pill. Mistakes happens and TT is on the case.
The problem is not that there is just one bug, but this release seems to be full of bugs compared to previous episodes.
I also somehow managed to even record Edna twice even though she wasnt even in the building second time so instead i ended up talking to a empty phonebooth while hearing Ednas voice.
I have come across the ocassional annoying bug in previous eps as well, but nothing like this episode.
And either way this ruined this day for me. I had planned to set off the day and night for enjoying myself with this game and instead it has been nothing but frustrations.
I paid money to be entertained not waste time with hours of troubleshooting.
Thanks to everyone who sent in save games. We think we've isolated the cause of the issue. Do NOT go into the glass house before you talk to the diver about where Emmet is. It seems very likely that this is what's causing the problem.
We're working on testing a fix for this and a few other reported issues right now. As soon as all the fixes are in and confirmed to work (an not to break anything else!), we'll be putting up a patched version of the game.
I don't have an exact ETA for this, but it's a very high priority for us. Rest assured, it'll be released as soon as possible.
Thanks to everyone who sent in save games. We think we've isolated the cause of the issue. Do NOT go into the glass house before you talk to the diver about where Emmet is. It seems very likely that this is what's causing the problem.
We're working on testing a fix for this and a few other reported issues right now. As soon as all the fixes are in and confirmed to work (an not to break anything else!), we'll be putting up a patched version of the game.
I don't have an exact ETA for this, but it's a very high priority for us. Rest assured, it'll be released as soon as possible.
Just wondering about patches for this game, do you have to redownload the entire thing, or is there something else that you have to download?
Thanks to everyone who sent in save games. We think we've isolated the cause of the issue. Do NOT go into the glass house before you talk to the diver about where Emmet is. It seems very likely that this is what's causing the problem.
We're working on testing a fix for this and a few other reported issues right now. As soon as all the fixes are in and confirmed to work (an not to break anything else!), we'll be putting up a patched version of the game.
I don't have an exact ETA for this, but it's a very high priority for us. Rest assured, it'll be released as soon as possible.
Will we have to start ep 5 over with this new patched version?
Thanks to everyone who sent in save games. We think we've isolated the cause of the issue. Do NOT go into the glass house before you talk to the diver about where Emmet is. It seems very likely that this is what's causing the problem.
Just FYI, I'm fairly sure that I did this (i.e. talked to the diver about Emmett) when I got the bug. When I went into the glass house without talking to the diver, the little Emmett/Doc cutscene didn't happen, and Marty just said something like "there's nobody in here". I had to talk to the diver before getting to the no-hotspots bug point.
Thanks to everyone who sent in save games. We think we've isolated the cause of the issue. Do NOT go into the glass house before you talk to the diver about where Emmet is. It seems very likely that this is what's causing the problem.
Nope, it's not.
After I got rid of Edna I walked into the glasshouse and there was nobody inside. Then I talked to the Diver, he pointed me to the Glass House and now I'm stuck there with nothing to do.
Just FYI, I'm fairly sure that I did this (i.e. talked to the diver about Emmett) when I got the bug. When I went into the glass house without talking to the diver, the little Emmett/Doc cutscene didn't happen, and Marty just said something like "there's nobody in here". I had to talk to the diver before getting to the no-hotspots bug point.
Yeah exactly. Unless going in still somehow breaks it for later in the game.
After I got rid of Edna I walked into the glasshouse and there was nobody inside. Then I talked to the Diver, he pointed me to the Glass House and now I'm stuck there with nothing to do.
Great, I used that savegame, could continue until young Emmet fainted, then somehow I got upstairs, but I cam now trapped there and cant get out coz there is no wall I can slide .... what a mess
Thanks to everyone who sent in save games. We think we've isolated the cause of the issue. Do NOT go into the glass house before you talk to the diver about where Emmet is. It seems very likely that this is what's causing the problem.
We're working on testing a fix for this and a few other reported issues right now. As soon as all the fixes are in and confirmed to work (an not to break anything else!), we'll be putting up a patched version of the game.
I don't have an exact ETA for this, but it's a very high priority for us. Rest assured, it'll be released as soon as possible.
ah! that's it! it was exactly what I did before getting this bug, that explains alot!!
Thanks to everyone who sent in save games. We think we've isolated the cause of the issue. Do NOT go into the glass house before you talk to the diver about where Emmet is. It seems very likely that this is what's causing the problem.
We're working on testing a fix for this and a few other reported issues right now. As soon as all the fixes are in and confirmed to work (an not to break anything else!), we'll be putting up a patched version of the game.
I don't have an exact ETA for this, but it's a very high priority for us. Rest assured, it'll be released as soon as possible.
I think the problem is getting the allege cakes. They serve no purpose, so don't get them, but you should not go in the glass house before talking to the diver about Emmet just to be safe.
Attached is a save where the phone booth puzzle has been completed, but the recording not yet given to Officer Parker. You just need to walk over to the glass house from this point, once you are inside the hotspots will appear ok.
Hope this helps people who might otherwise have to replay a bunch of stuff.
So, I am trying to download this saved game and am being told its an invalid item. My PC will not open this file. Can we get another file please?
Great, I used that savegame, could continue until young Emmet fainted, then somehow I got upstairs, but I cam now trapped there and cant get out coz there is no wall I can slide .... what a mess
And no, I DID talk to the diver BEFORE going to the glass house, as some have pointed out, because If you TRY to go before, Marty only says "There is no one there". After I talk to the diver and ask him about Emmet, then the cutscene is played, and then I walked in to the house and got stuck.
Now, with the savegame provided here I am stuck after Emmet fainted.
Do NOT go into the glass house before you talk to the diver about where Emmet is. It seems very likely that this is what's causing the problem.
It seems odd, then the savegame would somehow remember you got there in advance while there is no need to remember this as far as I can see. But yes, I have done that as well.
After I got rid of Edna I walked into the glasshouse and there was nobody inside. Then I talked to the Diver, he pointed me to the Glass House and now I'm stuck there with nothing to do.
There's a savegame in this post that should let you progress is the current version, without having to start over or download a patched version.
Ahm, no, as I already posted, I can progress until Emmet faints, then somehow Marty "walks up" in the air (through the walls) and gets stuck in the little room upstairs where there is no handle he can slide. So, stuck again.
Great, I used that savegame, could continue until young Emmet fainted, then somehow I got upstairs, but I cam now trapped there and cant get out coz there is no wall I can slide .... what a mess
Just slide the red door before the one that causes the cut-scene where doc knocks out Emmet.
Now, with the savegame provided here I am stuck after Emmet fainted.
I'm sorry you got stuck again, I've seen people mention some other bug in the glass house that I haven't experienced myself.
Attached is a savegame just before the glass house puzzle is completed (all you have to do is walk towards the wooden wall). Should get you over that bug.
As someone else mentioned, I downloaded the save file that puzzlebox posted, got past the glass house, but now the detective and strickland are both missing. Will they reappear or should I just restart a new game?
As someone else mentioned, I downloaded the save file that puzzlebox posted, got past the glass house, but now the detective and strickland are both missing. Will they reappear or should I just restart a new game?
You probably did not finish that part yourself, they leave after you finish some part of the game. You can already do this before entering the glass house, hence they are already gone in the savegame.
A bug in the glasshouse? Interesting...
I didn't talk to the diver before going there. I saw a scene, where Marty watched Doc with Emmet in the glasshouse talking, then entered the glasshouse myself. Marty watched them down the floor. Then I went back the corridor, pushed a button and a wall slided away. I went there, pushed another button and then it seemed Marty somehow went DOWNSTAIRS through the solid floor, finally coming through the shelf entering the "Future Livingroom".
Was that, what was supposed to happen??
I now re-loaded that savegame and guess what, I did not even get to see the scene when Emmet is fainting, I got into the small room upstairs, and since the one (pink?) wall could not slide, I somehow "fell" through the wall again, and found myself downstairs and got out in the hall - no fainting scene, nothing.
I can randomly walk through walls here ... horrible programming dudes, I have to say it ...
Oh. My. God. I HATE this glass house so much. First I get trapped inside the entrance of it and have to redo the entire game up to that point in a different order. Now I'm once again trapped inside the glass house after seeing Citizen Brown and Emmet because I somehow walked up invisible stairs into ANOTHER part of the house where I can't click on anything!
Sigh.
If it wasn't summer vacation and I didn't have all day to do this I would probably give up. :P
Ahm, no, as I already posted, I can progress until Emmet faints, then somehow Marty "walks up" in the air (through the walls) and gets stuck in the little room upstairs where there is no handle he can slide. So, stuck again.
You probably triggered the same bug as i had issues with. Did it happen when you tried to open that red door? I found it happened if i clicked on the handle without marty standing right next to it.
Comments
Myself as well....(I'm not sure what I was supposed to hear dialog wise in the house of glass, for what it is worth I got tickets and tried to enter before hearing that Carl Sagan and young Emmett were in the house of glass, and Marty just says there is no one in there...
I did everything I could before entering the house glass. I don't recall if I skipped any dialogue in this part.
And I was playing with a joypad, so that doesn't prevent the bug to occur (I figured there was a problem when the button which shows "hotspots" didn't show any).
Thanks puzzlebox, I'll try with your save file
This shit bug has now ruined whole ending for me and there is no way i am going to play it from scratch when it most likely will f*** up again.
you guys sure know how to ruin a season...
Puzzlebox, I've got a save that's just before I [did the thing you put in spoilers]. I loaded it up, went to the diver, then the glass house, and didn't skip anything. Got the bug.
I also had the odd cue where Trixie advanced the stage the first time I used the phone in the House of Tomorrow. I called the Brown Residence first, then the Phonebooth, and I'm 95% sure I did the 'some guy' prank call on that one.
I also entered the glass house multiple times before talking to the Diver (getting a 'there's no one here' type response.) I skipped some dialogue there. Not sure if that mattered.
Don't know if that helps at all.
(I'm not sure of the 'correct' order of things. By the time I entered the glass house, algea-cakes guy had done his presentation and I'd already snagged his goodies)
hope you can release a fix that works for the game and makes it playable, as of right now im too frustrated to try again..
Andy
same here with the save game :rolleyes:
next time they postone an episode the TTG guys should use that time to actually do some work :mad:
I also somehow managed to even record Edna twice even though she wasnt even in the building second time so instead i ended up talking to a empty phonebooth while hearing Ednas voice.
I have come across the ocassional annoying bug in previous eps as well, but nothing like this episode.
And either way this ruined this day for me. I had planned to set off the day and night for enjoying myself with this game and instead it has been nothing but frustrations.
I paid money to be entertained not waste time with hours of troubleshooting.
We're working on testing a fix for this and a few other reported issues right now. As soon as all the fixes are in and confirmed to work (an not to break anything else!), we'll be putting up a patched version of the game.
I don't have an exact ETA for this, but it's a very high priority for us. Rest assured, it'll be released as soon as possible.
Just wondering about patches for this game, do you have to redownload the entire thing, or is there something else that you have to download?
Just FYI, I'm fairly sure that I did this (i.e. talked to the diver about Emmett) when I got the bug. When I went into the glass house without talking to the diver, the little Emmett/Doc cutscene didn't happen, and Marty just said something like "there's nobody in here". I had to talk to the diver before getting to the no-hotspots bug point.
After I got rid of Edna I walked into the glasshouse and there was nobody inside. Then I talked to the Diver, he pointed me to the Glass House and now I'm stuck there with nothing to do.
ah! that's it! it was exactly what I did before getting this bug, that explains alot!!
I think the problem is getting the allege cakes. They serve no purpose, so don't get them, but you should not go in the glass house before talking to the diver about Emmet just to be safe.
So, I am trying to download this saved game and am being told its an invalid item. My PC will not open this file. Can we get another file please?
And no, I DID talk to the diver BEFORE going to the glass house, as some have pointed out, because If you TRY to go before, Marty only says "There is no one there". After I talk to the diver and ask him about Emmet, then the cutscene is played, and then I walked in to the house and got stuck.
Now, with the savegame provided here I am stuck after Emmet fainted.
It seems odd, then the savegame would somehow remember you got there in advance while there is no need to remember this as far as I can see. But yes, I have done that as well.
There's a savegame in this post that should let you progress is the current version, without having to start over or download a patched version.
It seems that basically if you see that scene with Marty saying there's no one in the glass house, the game is most likely broken at that point.
Ahm, no, as I already posted, I can progress until Emmet faints, then somehow Marty "walks up" in the air (through the walls) and gets stuck in the little room upstairs where there is no handle he can slide. So, stuck again.
Just slide the red door before the one that causes the cut-scene where doc knocks out Emmet.
Hope that helps!:)
I'm sorry you got stuck again, I've seen people mention some other bug in the glass house that I haven't experienced myself.
Attached is a savegame just before the glass house puzzle is completed (all you have to do is walk towards the wooden wall). Should get you over that bug.
You probably did not finish that part yourself, they leave after you finish some part of the game. You can already do this before entering the glass house, hence they are already gone in the savegame.
I didn't talk to the diver before going there. I saw a scene, where Marty watched Doc with Emmet in the glasshouse talking, then entered the glasshouse myself. Marty watched them down the floor. Then I went back the corridor, pushed a button and a wall slided away. I went there, pushed another button and then it seemed Marty somehow went DOWNSTAIRS through the solid floor, finally coming through the shelf entering the "Future Livingroom".
Was that, what was supposed to happen??
I can randomly walk through walls here ... horrible programming dudes, I have to say it ...
Sigh.
If it wasn't summer vacation and I didn't have all day to do this I would probably give up. :P