I'm getting exactly the same problem, where it stops responding after launch, the glimse of the spinning skull is just cruel!
Have tried the zip file, nothing changed.
My colour was already set as 32bit.
Resolution changes made no difference.
I have the latest DirectX.
So depressing.
Edit: After reinstalling once more with addition of zip file, I actually got into the game, but it was painfully slow, and crashed about 30 seconds into actual gameplay.
Ok, testing this theory that it might be a screen resolution problem, I've attached a prefs.prop file. Just drop this in to to \My Documents\Telltale Games\Launch of the Screaming Narwhal then try to start up the game. This should have all of the settings turned way down and defaulted to windowed mode.
That worked for me. Although I had to reinstall on Vista as Administrator. Running now smoothly on highest settings.
Moonlight and Magoo, I'm gonna break you out into a different thread since you guys have a different problem. Everyone else who is having crashing trouble, could you post the following information:
Go to your Start menu and click on Run.
Type in "dxdiag" and hit enter.
Then go to the Display tab
While here, the useful things for us:
Name:
Current Display Mode:
Main Driver:
Version:
Date:
Also, what is your operating system?
I am running the game on a Macbook Pro running XP SP3 via Parallels Desktop.
Here are my dxdiag results:
Display Devices
Card name: Parallels Video Adapter
Manufacturer: Parallels
Chip type: Virtual Adapter
Display Memory: 128.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: prl_vadd.dll
Driver Version: 6.14.0010.3844 (English)
DDI Version: 9 (or higher)
Driver Attributes: Beta Debug
Driver Date/Size: 5/5/2009 14:40:56, 83784 bytes
Thanks for your help,
VV
Additionally: I wanted to run it on my Dell laptop after the Macbook didn't work, now I can't register using my telltale account and password. Is this a copy protectio issue? It says error code "connection_error" when trying to register.
Hey Daniel, unfortunately we don't support those intel display cards. They really aren't designed for gaming at all I'm afraid. You can try updating your drivers but I can't promise it will work. If you can't, please write in to support@telltalegames.com and we can offer you a refund.
Kamistar, could you try hitting "take me to the demo" instead and seeing if you can unlock the game using your serial number?
VV, we don't support any sort of parallels I'm afraid. For the laptop issue, try generating a manual unlock request code and sending it in to support@telltalegames.com. From that we can unlock the game for you the old fashioned way.
Same error for me in that nothing happens after clicking play game until about 5 mins later, I have tried the prefs file and it runs a window, but this is just blank. Is this a video card issue?
My dxdiag results:
Name: Intel (R) G33/G31 Express Chipset Family
Chip Type: Intel GMA 3100
Total Memory: 384 MB
Current display Mode: 1280 x 720 (32 bit) (60Hz)
Main Driver: igxprd32.dll
I`ve been having problems playing the game (Vista 32bit). It would crash as i launched it, but i uninstalled and reinstalled as administrator, now it works.
I'm having a different startup issue than I've seen here. My OS is Windows 7 build 7100, 32-bit version. ToMI runs from the installer and from the shortcut in the game's directory but not from the shortcuts in the startmenu or Games folder. When I try running ToMI from the start menu I get two error messages (Capture 1.jpg and Capture 2.jpg). For reference the screenshots of the two shortcut Properties dialogs are: from ToMI's directory (Capture 3.jpg) and from Windows 7's Game folder (Capture 4.jpg)
Everyone else who is having crashing trouble, could you post the following information:
Card Name: ATI Radeon HD 4870 X2
Current Mode: 1600 x 900 (32-bit) (60Hz)
Main Driver: atiumdag,atidxx32,atidxx64.dll,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Version: 8.14.0010.0662 (English)
Date: 4/28/2009 21:52:02
OS is Vista Home Premium 64-bit SP2. Running as an administrator.
If it helps, Will, the game ran fine the first two times I launched it. It was the third try, this evening (EST), when I ran into the CTD/"MonkeyIsland101 is not responding" issue. I did not change any graphics setting between the second and third launch. What I did have happen on the second launch was a bizarre glitch with the voodoo effects on
Guybrush's hand
--rather than being "misty," one of the particles was just a transparent square.
I deleted the prefs.prop file, and that fixed both that graphics glitch and the CTD. I've reset my graphics settings back to what they were and tried quitting/restarting the game; no crash. Let's hope it stays that way.
I'm not seeing a launcher or skull&crossbones when I try to start the app. Have tried the prop file attached to this thread and running the installer as administrator. I appreciate the help.
Name: NVIDIA GeForce GTX 260
Current Display Mode: 1680 x 1050 (32bit) (60Hz)
Main Driver: nvd3dumx.dll, nvwgf2umx.dll, nvwgf2
Version: 8.15.11.8618
Date: 6/10/2009 6:03:00AM
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100)
Ok.... I know it's the launcher now thats messing me up. I have gametap (they won't let me quit) so I tried downloading thew episode of sam and max I had purchased before becoming a subscriber of that service. It didn't work, same error. I click launch game and the launcher closes but the ghame does not start.
Redownloaded the gametap version that runs fine, because it skips the launcher. Please tell me there is a way to get the game to either skip the launcher, or maybe some more pointed troubleshooting I can do to get the launcher to work as intended.
Here is what I have done so far.
Reinstalled video drivers.
Redownloaded Direct x from microsoftrs website.
Checked tha vaio website for updates
reset internet explorer to factory default settings,
Verified I have the latest version of internet explorer
Tried setting up a separate account on computer logging in on that and running it.
uninstalled redownloaded and reinstalled game game.
ran my spyware blocker.
checked my registry for errors
Reset my secondary language on my computer back to english.
rebooted with none of my startup programs running (like that setting, think i'll keep it)
Mines now running OUT of windows mode. Seemed there was an issue with my desktop switching back to 16bit, which the game wont run in, in full screen. Just incase anyone is wondering....
Im having issues running the Screaming Narwhal.
When I go to run the shortcut form my dektop i get this error:-
Application popup: MonkeyIsland101.exe - Application Error : The exception unknown software exception (0xc0000005) occurred in the application at location 0x77990ebf.
Click on OK to terminate the program
my os is vitsa 64 sp2 4GB RAM ATI4870x2 3.0 Quad core.
dxdiag:-
Processor: Intel(R) Core(TM)2 Extreme CPU Q6850 @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 4094MB RAM
Page File: 1556MB used, 6509MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 64bit Unicode
Current Mode: 2560 x 1600 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atiumdag,atidxx32,atidxx64.dll,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 8.14.0010.0671 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Having a similar problem (game just crashes before I get into the main menu).
Error message says: "Telltale Games encountered a problem and had to be closed." And then it asks me if I want to send a report to Microsoft.
Dxdiag:
Name: NVIDIA Geforce 8600M GT (256MB)
Current display mode: 1280 x 800 (32bit) (60Hz)
Main driver: nv4_disp.dll
Version: 6.14.0011.8585
Date: 30.04.2009
My operating system:
Intel Core 2 Duo @2.2GHz
4094 MB RAM
Windows XP SP3
Direct X 9.0c
I tried everything in this post.
prefs.prop didn't work
changing my resolution didn't work
(colors are on 32 bit)
It always just crashes randomly at some point before the main menu. One time I made it into main menu, but it crashed just a few seconds afterwards.
i run parallels on a macbook pro with 8600M gt 256MB, 32bit, i tried also with the pref attached here but the game crash after i hit LAUNCH GAME.. im so sad i want guybrush, i installed parallels just for him (but i dont want bootcamp :P)
i run parallels on a macbook pro with 8600M gt 256MB, 32bit, i tried also with the pref attached here but the game crash after i hit LAUNCH GAME.. im so sad i want guybrush, i installed parallels just for him (but i dont want bootcamp :P)
I'm really not familiar with Parallels here so I can't really direct you to specifics. All I can think of is make sure you turn on settings that allow advanced graphics support. Also, make sure your Parallels visualization can connect to the internet and was able to update DirectX.
Yes, even on Windows 7, the latest DirectX isn't installed.
Can you look into the properties of these shortcuts (Right-click -> Properties) and make sure the "Start in:" field is this:
"C:\Program Files\Telltale Games\Tales of Monkey Island\Launch of the Screaming Narwhal"
The "Start in:" field is blank in the shortcut in the games folder on the Start Menu. When I click the "Open File Location" button the "Windows 7 Games folder" opens and highlights the ToMI icon, if I click it I get the dialogs I mentioned earlier. The shortcut in the ToMI folder has the appropriate information in the "Start in:" field.
I have admin privileges but I was unable to the change the "Start in:" field, even after granting full control of the shortcut/app to all users.
Can you look into the properties of these shortcuts (Right-click -> Properties) and make sure the "Start in:" field is this:
"C:\Program Files\Telltale Games\Tales of Monkey Island\Launch of the Screaming Narwhal"
That's assuming you placed the game in the default location. Otherwise, make sure this is the directory the MonkeyIsland101.exe is in.
Oddly, Windows 7 would not let me "delete" or edit the shortcut in the Games folder, however I can "hide" it. I copied over the shortcut from the ToMI folder and it does continue to start the game. So the only issue there is I lose the metadata (ESRB rating, Windows Experience Index) associated with ToMI.
Moonlight and Magoo, I'm gonna break you out into a different thread since you guys have a different problem. Everyone else who is having crashing trouble, could you post the following information:
Name: NVIDIA GeForce 8800 GTS
Current Display Mode: 1440x900 (32 bit) (75Hz)
Main Driver: nv4_disp.dll
Version: 6.14.0011.8618 (English)
Date: 6/10/2009 06:03:00
Windows XP Pro SP3
just to be clear, the game crashes about 5 seconds after launching it, and there is no sign that anything even starts. (click the executable, goes straight to the "has stopped responding" screen)
I've run the dxsetup that came with the game, tried the file on page 2, and updated my video drivers.
my problem seems somewhat weird, because the game was running without any major problems (except some crashes and glitches) two days ago.
After running my virus scanner yesterday and removing some cookies, I have not been able to launch the game anymore.
Entering the launch screen, instead of the forum content displayed beneath the lauch button, I get the message:
'Unable to access community content
We're having trouble connecting to our forum tracker. (This doesn't affect your game though. Go on and play!)'
But strangely, if I press the launch button, I get a black screen and my computer reboots ...
Name: NVIDIA GeForce FX 5600
Current Display Mode: 1280 x 1024 (32bit) (72Hz)
Main Driver: nv4_disp.dll
Version: 6.14.0010.4523
Date: 28.07.2003
Operating System: Windows XP Pro SP3
Ok, testing this theory that it might be a screen resolution problem, I've attached a prefs.prop file. Just drop this in to to \My Documents\Telltale Games\Launch of the Screaming Narwhal then try to start up the game. This should have all of the settings turned way down and defaulted to windowed mode.
Hiya, I have a really weird problem. I start it up, get through the skull-and-crossbones pretty quickly, get past the "avast" screen, even up to the jungle bit, and then... it crashes. By crashes, I mean restarts my bloody computer. Even my Intel-based laptop gets further than that (but it runs it so slowly it's almost unplayable, which is why I'm using this computer).
Windows XP Home Edition
Processor: AMD Athlon(tm) XP 2400+
Memory: 512MB RAM
Graphics:
Name: ATI Radeon 9550/X1050 Series
Current Display Mode: 1024x768 (32 bit) (60Hz)
Main Driver: ati2dvag.dll
Version: 6.14.0010.6833 (English)
Date: 04/07/2008 04:23:46
Name: NVIDIA GeForce 8800 GTS
Current Display Mode: 1440x900 (32 bit) (75Hz)
Main Driver: nv4_disp.dll
Version: 6.14.0011.8618 (English)
Date: 6/10/2009 06:03:00
Windows XP Pro SP3
just to be clear, the game crashes about 5 seconds after launching it, and there is no sign that anything even starts. (click the executable, goes straight to the "has stopped responding" screen)
I've run the dxsetup that came with the game, tried the file on page 2, and updated my video drivers.
so i just installed Windows 7 (dual boot) and it worked. how i'm having the same problem with wallace and gromit (doesn't work in xp, does in 7)
I'm having this problem. Also I'm being told that the zip file earlier is corrupted.
edit: here are my details:
Name: NVIDIA GeForce FX 5200
Current Display Mode: 1024x768 (32 bit) (60Hz)
Main Driver: Nv4_disp.dll
Version: 6.14.0010.5673
Date: 14/04/2008
Name: NVIDIA GeForce FX 5600
Current Display Mode: 1280 x 1024 (32bit) (72Hz)
Main Driver: nv4_disp.dll
Version: 6.14.0010.4523
Date: 28.07.2003
Operating System: Windows XP Pro SP3
I'm having this problem. Also I'm being told that the zip file earlier is corrupted.
edit: here are my details:
Name: NVIDIA GeForce FX 5200
Current Display Mode: 1024x768 (32 bit) (60Hz)
Main Driver: Nv4_disp.dll
Version: 6.14.0010.5673
Date: 14/04/2008
on a windows xp
Have you tried this driver yet? It seems to be the newest version for both of your Graphics cards.
Hi, I get the same problem as some people posting earlier with the with the game not starting and simply having a process running. What I tried was to reinstall the game using dont check directX and then I get an error message instead telling me to reinstall the game, Im afraid I cant tell you the exact error as Im not on my computer atm but rather at a rather smoky internet cafe somewhere in argentina ;-).
Im running this on my macbook.
Windows XP
2.2 GHz intel core 2 duo
4 GB ram
intel gmax 3100
Ive been able to run the sam and max games just fine :-)
my problem seems somewhat weird, because the game was running without any major problems (except some crashes and glitches) two days ago.
After running my virus scanner yesterday and removing some cookies, I have not been able to launch the game anymore.
Not sure what might have happened there, but I'd suggest redownloading the game. It's possible the virus scanner corrupted some data on you.
Ok.... I know it's the launcher now thats messing me up. I have gametap (they won't let me quit) so I tried downloading thew episode of sam and max I had purchased before becoming a subscriber of that service. It didn't work, same error. I click launch game and the launcher closes but the ghame does not start.
Redownloaded the gametap version that runs fine, because it skips the launcher. Please tell me there is a way to get the game to either skip the launcher, or maybe some more pointed troubleshooting I can do to get the launcher to work as intended.
Here is what I have done so far.
Reinstalled video drivers.
Redownloaded Direct x from microsoftrs website.
Checked tha vaio website for updates
reset internet explorer to factory default settings,
Verified I have the latest version of internet explorer
Tried setting up a separate account on computer logging in on that and running it.
uninstalled redownloaded and reinstalled game game.
ran my spyware blocker.
checked my registry for errors
Reset my secondary language on my computer back to english.
rebooted with none of my startup programs running (like that setting, think i'll keep it)
Nothing has worked.
That's really a lot you've already tried.
Have you already posted your dxdiag output as described here?
Pentium 4 3ghz
gig and a half sdram
Raedon x700 5something megs of ram on that
XP home
and the other information might help a bit to find a solution.
If that doesn't not help I would try a more radical but easier way instead of searching the needle in a haystack.
I would take another Hard disk, install a fresh system with all updates, recent drivers and so on, and look if it runs then.
When it does, there is something wrong with the other installation, which can either be tried to solve by e.g. comparing the two installations, or accepted as too much work to track down.
When it doesn't, than it might be hardware related which requires a different approach.
My problem is that the game seems to freeze after about 5 min of playing. It starts fine, looks fine, and plays well... but never fails to freeze up shortly after starting the game.
Comments
Have tried the zip file, nothing changed.
My colour was already set as 32bit.
Resolution changes made no difference.
I have the latest DirectX.
So depressing.
Edit: After reinstalling once more with addition of zip file, I actually got into the game, but it was painfully slow, and crashed about 30 seconds into actual gameplay.
That worked for me. Although I had to reinstall on Vista as Administrator. Running now smoothly on highest settings.
Go to your Start menu and click on Run.
Type in "dxdiag" and hit enter.
Then go to the Display tab
While here, the useful things for us:
Name:
Current Display Mode:
Main Driver:
Version:
Date:
Also, what is your operating system?
I am running the game on a Macbook Pro running XP SP3 via Parallels Desktop.
Here are my dxdiag results:
Display Devices
Card name: Parallels Video Adapter
Manufacturer: Parallels
Chip type: Virtual Adapter
Display Memory: 128.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: prl_vadd.dll
Driver Version: 6.14.0010.3844 (English)
DDI Version: 9 (or higher)
Driver Attributes: Beta Debug
Driver Date/Size: 5/5/2009 14:40:56, 83784 bytes
Thanks for your help,
VV
Additionally: I wanted to run it on my Dell laptop after the Macbook didn't work, now I can't register using my telltale account and password. Is this a copy protectio issue? It says error code "connection_error" when trying to register.
Current Display Mode: 1024 X 768 (16bit) (60HZ)
Main Driver: igdumd32.dll
Version: 7.14.0010.1409 (Eng)
Date: 02.01.2008
Having the same skull and crossbones error.
Kamistar, could you try hitting "take me to the demo" instead and seeing if you can unlock the game using your serial number?
VV, we don't support any sort of parallels I'm afraid. For the laptop issue, try generating a manual unlock request code and sending it in to support@telltalegames.com. From that we can unlock the game for you the old fashioned way.
My dxdiag results:
Name: Intel (R) G33/G31 Express Chipset Family
Chip Type: Intel GMA 3100
Total Memory: 384 MB
Current display Mode: 1280 x 720 (32 bit) (60Hz)
Main Driver: igxprd32.dll
Card Name: ATI Radeon HD 4870 X2
Current Mode: 1600 x 900 (32-bit) (60Hz)
Main Driver: atiumdag,atidxx32,atidxx64.dll,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Version: 8.14.0010.0662 (English)
Date: 4/28/2009 21:52:02
OS is Vista Home Premium 64-bit SP2. Running as an administrator.
If it helps, Will, the game ran fine the first two times I launched it. It was the third try, this evening (EST), when I ran into the CTD/"MonkeyIsland101 is not responding" issue. I did not change any graphics setting between the second and third launch. What I did have happen on the second launch was a bizarre glitch with the voodoo effects on
I deleted the prefs.prop file, and that fixed both that graphics glitch and the CTD. I've reset my graphics settings back to what they were and tried quitting/restarting the game; no crash. Let's hope it stays that way.
Name: NVIDIA GeForce GTX 260
Current Display Mode: 1680 x 1050 (32bit) (60Hz)
Main Driver: nvd3dumx.dll, nvwgf2umx.dll, nvwgf2
Version: 8.15.11.8618
Date: 6/10/2009 6:03:00AM
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100)
Redownloaded the gametap version that runs fine, because it skips the launcher. Please tell me there is a way to get the game to either skip the launcher, or maybe some more pointed troubleshooting I can do to get the launcher to work as intended.
Here is what I have done so far.
Reinstalled video drivers.
Redownloaded Direct x from microsoftrs website.
Checked tha vaio website for updates
reset internet explorer to factory default settings,
Verified I have the latest version of internet explorer
Tried setting up a separate account on computer logging in on that and running it.
uninstalled redownloaded and reinstalled game game.
ran my spyware blocker.
checked my registry for errors
Reset my secondary language on my computer back to english.
rebooted with none of my startup programs running (like that setting, think i'll keep it)
Nothing has worked.
Im having issues running the Screaming Narwhal.
When I go to run the shortcut form my dektop i get this error:-
Application popup: MonkeyIsland101.exe - Application Error : The exception unknown software exception (0xc0000005) occurred in the application at location 0x77990ebf.
Click on OK to terminate the program
my os is vitsa 64 sp2 4GB RAM ATI4870x2 3.0 Quad core.
dxdiag:-
Processor: Intel(R) Core(TM)2 Extreme CPU Q6850 @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 4094MB RAM
Page File: 1556MB used, 6509MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 64bit Unicode
Current Mode: 2560 x 1600 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atiumdag,atidxx32,atidxx64.dll,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 8.14.0010.0671 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Any ideas would be greatfull.
Thank you
Error message says: "Telltale Games encountered a problem and had to be closed." And then it asks me if I want to send a report to Microsoft.
Dxdiag:
Name: NVIDIA Geforce 8600M GT (256MB)
Current display mode: 1280 x 800 (32bit) (60Hz)
Main driver: nv4_disp.dll
Version: 6.14.0011.8585
Date: 30.04.2009
My operating system:
Intel Core 2 Duo @2.2GHz
4094 MB RAM
Windows XP SP3
Direct X 9.0c
I tried everything in this post.
prefs.prop didn't work
changing my resolution didn't work
(colors are on 32 bit)
It always just crashes randomly at some point before the main menu. One time I made it into main menu, but it crashed just a few seconds afterwards.
Begging for help
Can you look into the properties of these shortcuts (Right-click -> Properties) and make sure the "Start in:" field is this:
"C:\Program Files\Telltale Games\Tales of Monkey Island\Launch of the Screaming Narwhal"
That's assuming you placed the game in the default location. Otherwise, make sure this is the directory the MonkeyIsland101.exe is in.
I'm really not familiar with Parallels here so I can't really direct you to specifics. All I can think of is make sure you turn on settings that allow advanced graphics support. Also, make sure your Parallels visualization can connect to the internet and was able to update DirectX.
Yes, even on Windows 7, the latest DirectX isn't installed.
i have to stole my sister's laptop to meet guybrush again
The "Start in:" field is blank in the shortcut in the games folder on the Start Menu. When I click the "Open File Location" button the "Windows 7 Games folder" opens and highlights the ToMI icon, if I click it I get the dialogs I mentioned earlier. The shortcut in the ToMI folder has the appropriate information in the "Start in:" field.
I have admin privileges but I was unable to the change the "Start in:" field, even after granting full control of the shortcut/app to all users.
Oddly, Windows 7 would not let me "delete" or edit the shortcut in the Games folder, however I can "hide" it. I copied over the shortcut from the ToMI folder and it does continue to start the game. So the only issue there is I lose the metadata (ESRB rating, Windows Experience Index) associated with ToMI.
Name: NVIDIA GeForce 8800 GTS
Current Display Mode: 1440x900 (32 bit) (75Hz)
Main Driver: nv4_disp.dll
Version: 6.14.0011.8618 (English)
Date: 6/10/2009 06:03:00
Windows XP Pro SP3
just to be clear, the game crashes about 5 seconds after launching it, and there is no sign that anything even starts. (click the executable, goes straight to the "has stopped responding" screen)
I've run the dxsetup that came with the game, tried the file on page 2, and updated my video drivers.
my problem seems somewhat weird, because the game was running without any major problems (except some crashes and glitches) two days ago.
After running my virus scanner yesterday and removing some cookies, I have not been able to launch the game anymore.
Entering the launch screen, instead of the forum content displayed beneath the lauch button, I get the message:
'Unable to access community content
We're having trouble connecting to our forum tracker. (This doesn't affect your game though. Go on and play!)'
But strangely, if I press the launch button, I get a black screen and my computer reboots ...
Name: NVIDIA GeForce FX 5600
Current Display Mode: 1280 x 1024 (32bit) (72Hz)
Main Driver: nv4_disp.dll
Version: 6.14.0010.4523
Date: 28.07.2003
Operating System: Windows XP Pro SP3
Halleluja, it works! Thanks!
Windows XP Home Edition
Processor: AMD Athlon(tm) XP 2400+
Memory: 512MB RAM
Graphics:
Name: ATI Radeon 9550/X1050 Series
Current Display Mode: 1024x768 (32 bit) (60Hz)
Main Driver: ati2dvag.dll
Version: 6.14.0010.6833 (English)
Date: 04/07/2008 04:23:46
Thanks for your support.
so i just installed Windows 7 (dual boot) and it worked. how i'm having the same problem with wallace and gromit
edit: here are my details:
Name: NVIDIA GeForce FX 5200
Current Display Mode: 1024x768 (32 bit) (60Hz)
Main Driver: Nv4_disp.dll
Version: 6.14.0010.5673
Date: 14/04/2008
on a windows xp
Have you tried this driver yet? It seems to be the newest version for both of your Graphics cards.
Im running this on my macbook.
Windows XP
2.2 GHz intel core 2 duo
4 GB ram
intel gmax 3100
Ive been able to run the sam and max games just fine :-)
Not sure what might have happened there, but I'd suggest redownloading the game. It's possible the virus scanner corrupted some data on you.
That's really a lot you've already tried.
Have you already posted your dxdiag output as described here?
All i found about your system so far is and the other information might help a bit to find a solution.
If that doesn't not help I would try a more radical but easier way instead of searching the needle in a haystack.
I would take another Hard disk, install a fresh system with all updates, recent drivers and so on, and look if it runs then.
When it does, there is something wrong with the other installation, which can either be tried to solve by e.g. comparing the two installations, or accepted as too much work to track down.
When it doesn't, than it might be hardware related which requires a different approach.
Name: RAEDON X700 Series
Current Display Mode: 1024X768 (32 Bit) (75 Hz)
Main Driver:ati2dvag.dll
Version:6.14.0010.6925 (English)
Date:4/28/2009 00:40:59
Sadly i don't see anything wrong
You should try checking your memory.