Does this mean future episodes will take 2 months to produce? or will they continue the 1 month per an episode thing?
We don't know. Nobody from Telltale confirm anything on these days.
They said monthly but this was not true for Episode 2. May be it will be the same for the rest of episodes but nobody from Telltale have come here to explain anything.
If you are a journalist from a videogame magazine you could go to E3 and ask to the marketing guy from Telltale. They prefer answer to them rather than paying customers.
We don't know. Nobody from Telltale confirm anything on these days.
They said monthly but this was not true for Episode 2. May be it will be the same for the rest of episodes but nobody from Telltale have come here to explain anything.
If you are a journalist from a videogame magazine you could go to E3 and ask to the marketing guy from Telltale. They prefer answer to them rather than paying customers.
Very true. But maybe they talk before the interview on what to ask and what not to ask. But seriously, it's starting to get really annoying
You guys cheated everyone who purchased a season pass by selling an incomplete game. I realize that waiting in between content is expected as the game is released in episodes, but that excuse doesn't really work when you completely fail to get your content out on the projected dates (or even within a reasonable time frame within those dates). You didn't bother giving your customers a reason for the massive delay or even apologize; no wonder people are upset.
In the future, if you just want to take your customer's money and run, my suggestion is to leave projected release dates blank and avoid making any assumptions like "monthly release". You will probably lose out on some season pass customers this way since you wouldn't be able to entice them with false information, but that's probably better than losing out on customers forever due to a complete disregard for professionalism.
I fully expect that this topic will either get deleted, locked, or flooded with snide responses from forum-goers, but the fact remains that it's completely irresponsible to sell a product under false pretenses and then remain silent about it.
Very true, well written and explained in a calm mature manner.
They probably make most money from the season pass costomers so I'm sure things like this have probably happened in the past and will happen again, some people will choose to accept it while others will feel more angry.
Europe news: since late 2008, the Unfair Commercial Practices Act in force, against which all that sort of crap strict action can be taken. The rules in trade with the new law are much stricter. Not only misleading advertising and sales techniques are banned, but any act unfair, misleading or that can be aggressive to a consumer.
Misleading commercial
The law recognizes two types of unfair trading: misleading and aggressive. A misleading commercial practice is briefly down to make incorrect statements about the products or services you offer, or just the silence on important issues. With aggressive marketing practices put the customer in an inappropriate manner under pressure to order something. An example of a deceptive trade practice is an essential part of the price omission (even if you mention this in a footnote). You may not trustmark on your site here if you have not consented to, that is also misleading. Also people "guaranteed" to win prizes, or to your site traffic by offering a stunt offer which unfortunately happened to be sold out ("but we still have another one that also is very good") should not.
Aggressive commercial
Aggressive commercial practices are techniques such as refuse to let the Consumer go until something is signed or if you via e-mail be persistent unwanted and insists that he must buy. You also may not pursue children in your advertisements and directly encourage the purchase of the products in the ads. This is also seen as an aggressive sales method. There are many marketing methods that are based on the Unfair Commercial Practices Act can be regarded as "unfair". Compliance with this law seems to be a chore.
When your sales method, however are fair and transparent, there is in practice often little to worry about. In practice it means that your method of selling must never put the Consumer on the wrong foot.
Consequences of unfair trade practices
When your sales method to be judged unfair, you act unlawfully. If this does harm to a consumer, you must pay compensation. The consumer can in many cases the purchase undo as he thanks the unfair commercial practice has concluded. This is one form of error. In addition, the Consumer Authority (of which more below) powers to take enforcement action and fines. And if you suffer from a competitor who is acting unfairly, you can sue him about it.
Soo in this Case they are in breach of contract and also violate the Unfair Trade-Practice law in Europe right?
Meaning i can get my money back if it delays much longer or will not come out at all right ?
You guys that are complaining will all shut your mouths when the new episodes start coming out.
You could've said it kindly. But i too believe that, when episode 2 comes out, most people(including me) will be so happy playing it they'll forget about how TTG acted, which will eventually lead to TTG doing this again and again. I dont know what to do actually, it is obvious that noones going to take legal action(and i dont know if it's necessary) and i think everyone here did their best by expressing their disappointment but clearly, TTG doesnt even care to answer. Also as i previously said, i dont want to jugde things too early, maybe there is a reason to not telling us anything that we cant think of right now but since this is a game and not a super secret military project, i think they just dont care.
My friend went to see a film the other day,he said he only could see the first 5th of the film though, for some reason the film makers decided to pull the plug and advertise for next month...it was annoying but at least they had his money...I did not inhale
Once again, Telltale make episodic games. They advertised when you bought it, that it was episodic so why are you so shocked now? If you don't like it, then why did you buy the game in the first place? You should have waited until all the episodes were released.
As annoying as it is for fans and regulars, it occurs to me that disgruntled customers signing in to complain really is the right thing to do. In fact, one could argue that said disgruntled customers are obligated to do so.
We've all heard the phrase "Vote with your wallet," meaning if you don't like it don't buy it, but the sad fact is that voting with your wallet is pointless, and in fact counterproductive, if you don't follow up that vote with communication. If you don't let the company know *why* you are not buying the next product they will pass the blame for the low sales on piracy, the failing economy, not enough advertising, whatever.
That said, do the devs read this forum? (They might, I honestly don't know, being a noob here.) Whether they do or not, I would suggest that everyone logging on here to complain follow up by also digging up the corporate email address and complaining there too. Be polite, but let them know that if they are going to sell a "season" as a package then you as a consumer expect to be kept informed of the schedule and any delays. Otherwise, your wallet might not open so quickly next time.
Europe news: since late 2008, the Unfair Commercial Practices Act in force, against which all that sort of crap strict action can be taken. The rules in trade with the new law are much stricter. Not only misleading advertising and sales techniques are banned, but any act unfair, misleading or that can be aggressive to a consumer.
Misleading commercial
The law recognizes two types of unfair trading: misleading and aggressive. A misleading commercial practice is briefly down to make incorrect statements about the products or services you offer, or just the silence on important issues. With aggressive marketing practices put the customer in an inappropriate manner under pressure to order something. An example of a deceptive trade practice is an essential part of the price omission (even if you mention this in a footnote). You may not trustmark on your site here if you have not consented to, that is also misleading. Also people "guaranteed" to win prizes, or to your site traffic by offering a stunt offer which unfortunately happened to be sold out ("but we still have another one that also is very good") should not.
Aggressive commercial
Aggressive commercial practices are techniques such as refuse to let the Consumer go until something is signed or if you via e-mail be persistent unwanted and insists that he must buy. You also may not pursue children in your advertisements and directly encourage the purchase of the products in the ads. This is also seen as an aggressive sales method. There are many marketing methods that are based on the Unfair Commercial Practices Act can be regarded as "unfair". Compliance with this law seems to be a chore.
When your sales method, however are fair and transparent, there is in practice often little to worry about. In practice it means that your method of selling must never put the Consumer on the wrong foot.
Consequences of unfair trade practices
When your sales method to be judged unfair, you act unlawfully. If this does harm to a consumer, you must pay compensation. The consumer can in many cases the purchase undo as he thanks the unfair commercial practice has concluded. This is one form of error. In addition, the Consumer Authority (of which more below) powers to take enforcement action and fines. And if you suffer from a competitor who is acting unfairly, you can sue him about it.
Soo in this Case they are in breach of contract and also violate the Unfair Trade-Practice law in Europe right?
Meaning i can get my money back if it delays much longer or will not come out at all right ?
ttg are an american developer i thought ?
also every one in the games industry has a kind of loop hole because if their game ain't playable to some degree they ain't going to release it are they ??
Bummer for me. I believe I was the first to vote for June 8th and obviously EP2 hasent been released yet.
I also realize that using XBOX, I believe I'll have to wait another day or two after it's out on PC and PS.
I'll just keep watching and waiting.
also every one in the games industry has a kind of loop hole because if their game ain't playable to some degree they ain't going to release it are they ??
They are. European laws are nothing when you are buying an American product on a(technically) American store now are they?
also every one in the games industry has a kind of loop hole because if their game ain't playable to some degree they ain't going to release it are they ??
They trade in Europe so they have to abide by european laws as microsoft about that :rolleyes:
I've been watching this thread for a long time now and really didn't see the need to pile on but after noticing that TTG changed their FAQ wording in the last couple days from "..releasing once per month" to "..releasing approximately once per month" I have to say that's just slimey.
TTG are the ones who set the agreement that if we pay them, they will in return provide us with a new episode. For anyone who says, "things happen", you're right they do and TTG decided it was a better idea to hide in their shell like a little turtle than give a reason why they broke their own agreement with everyone who paid up front for the game. Again, the big part of that being that TTG set the agreement. A monthly release was not some arbitrary amount of time that went by before people complained, this was the range of time that was set by TTG. I know there really isn't anything I can do about other than to speak with my wallet and tell every single person I know who games to avoid TTG. So that's my plan.
I've been watching this thread for a long time now and really didn't see the need to pile on but after noticing that TTG changed their FAQ wording in the last couple days from "..releasing once per month" to "..releasing approximately once per month" I have to say that's just slimey.
TTG are the ones who set the agreement that if we pay them, they will in return provide us with a new episode. For anyone who says, "things happen", you're right they do and TTG decided it was a better idea to hide in their shell like a little turtle than give a reason why they broke their own agreement with everyone who paid up front for the game. Again, the big part of that being that TTG set the agreement. A monthly release was not some arbitrary amount of time that went by before people complained, this was the range of time that was set by TTG. I know there really isn't anything I can do about other than to speak with my wallet and tell every single person I know who games to avoid TTG. So that's my plan.
Agree, so they have time to change the wording but no time to explain to customers why they haven't got there game thats more than slimey:(
It's the more recent move with all game companies it seems, that lack of transparency is better then the user knowing. Think about it - who really wants to own up to the "we didn't get it finished on time" deadline.
On the flip side, look at some of the games that were rushed for deadlines. Ultima 8? Buggy as bloody hell, unbalanced and generally broken game. That's the flip side of pushing to meet deadlines, if the stuff isn't there, it just isn't there.
We, the consumer, have allowed this to become the standard. Companies like Blizzard(I love their games, but they suck at commitments) and Valve(When will half life 3(Or the next episode) finally come out?) have learned that the fan-base will wait and stand broken promises and commitments, just because they like the product.
We the consumer have supported this blatant disregard in supporting a distribution method that relies on this. We have as much blame as they do.
In summary - don't like it? Don't support them. I choose to bite the bullet and wait.
We the consumer have supported this blatant disregard in supporting a distribution method that relies on this. We have as much blame as they do.
In summary - don't like it? Don't support them. I choose to bite the bullet and wait.
I don't see how I hold any of the blame for them not meeting the deadlines they set for themselves and then put out as their business agreement for purchase of this game. Are you implying that I am to blame because I trusted that TTG were going to honor their agreement?
And why do people keep bringing up "don't wanna rush the game"? No one wants them to rush the game through development. But that goes right back to a basic point - there has been no communication. A little communication goes miles towards good customer service.
Biting the bullet and waiting.. now that seems like part of the problem.
I've been watching this thread for a long time now and really didn't see the need to pile on but after noticing that TTG changed their FAQ wording in the last couple days from "..releasing once per month" to "..releasing approximately once per month" I have to say that's just slimey.
TTG are the ones who set the agreement that if we pay them, they will in return provide us with a new episode. For anyone who says, "things happen", you're right they do and TTG decided it was a better idea to hide in their shell like a little turtle than give a reason why they broke their own agreement with everyone who paid up front for the game. Again, the big part of that being that TTG set the agreement. A monthly release was not some arbitrary amount of time that went by before people complained, this was the range of time that was set by TTG. I know there really isn't anything I can do about other than to speak with my wallet and tell every single person I know who games to avoid TTG. So that's my plan.
I am excited for the episode 2 release but am willing to wait till it is done. I'd rather wait a little longer for a release that has little to no bugs than a fast bug filled release.
All of you that are still pissed off at Telltale the best thing that you could do would be to support Project Zomboid. After all, at least you know that if you buy Project Zomboid (for a meager $8) that you are supporting some indie developers and fueling their passion for creating a game.
All of you that are still pissed off at Telltale the best thing that you could do would be to support Project Zomboid. After all, at least you know that if you buy Project Zomboid (for a meager $8) that you are supporting some indie developers and fueling their passion for creating a game.
so your claiming ttg aren't passionate (ep2 fiasco aside) ? aren't ttg kind of indie ?
All of you that are still pissed off at Telltale the best thing that you could do would be to support Project Zomboid. After all, at least you know that if you buy Project Zomboid (for a meager $8) that you are supporting some indie developers and fueling their passion for creating a game.
I've looked at Zomboid.
I would rather pay $25 for The Walking Dead and wait for each episode than spend $8 for that junk game. just my opinion!
I'm not upset about the delay. It's reasonable for a small company like Telltale to be overwhelmed with work on occasion. (Especially so while needing to prepare for the E3 expo.)
However, I am disappointed about the way this situation was handled. From what I gathered, the company changed the approximated release date from August to June with no explanation. If the company announced 'we found a game breaking bug... want to make a positive impact at E3... now changing the date...' somewhere then I feel like (some) fans would be more understanding and less angry.
Hopefully Telltale has learnt from the experience. Am looking forward to the next episode. c:
Also I found this information interesting. (Found in The Walking Dead FAQ on the Telltale website.)
'Why is this game episodic? What does that mean?
We have plans for 5 episodes, releasing approximately once per month.'
Unfortunately we are not guaranteed a monthly episode release. We can only expect a monthly episode release. I wish the angrier fans of Telltale from Facebook would understand this concept. :P
Also I found this information interesting. (Found in The Walking Dead FAQ on the Telltale website.)
'Why is this game episodic? What does that mean?
We have plans for 5 episodes, releasing approximately once per month.'
Unfortunately we are not guaranteed a monthly episode release. We can only expect a monthly episode release. I wish the angrier fans of Telltale from Facebook would understand this concept. :P
Telltale changed that not much ago.
When I prepurchase was not "approximately", it was "monthly".
Comments
They will continue to be released every single month, just like the first 2 have been
(hopefully that statement explodes the internet or something)
The last few pages where in german?
I'm german and I find the last few pages offensive...it was a joke.
We don't know. Nobody from Telltale confirm anything on these days.
They said monthly but this was not true for Episode 2. May be it will be the same for the rest of episodes but nobody from Telltale have come here to explain anything.
If you are a journalist from a videogame magazine you could go to E3 and ask to the marketing guy from Telltale. They prefer answer to them rather than paying customers.
Very true. But maybe they talk before the interview on what to ask and what not to ask. But seriously, it's starting to get really annoying
Very true, well written and explained in a calm mature manner.
They probably make most money from the season pass costomers so I'm sure things like this have probably happened in the past and will happen again, some people will choose to accept it while others will feel more angry.
Misleading commercial
The law recognizes two types of unfair trading: misleading and aggressive. A misleading commercial practice is briefly down to make incorrect statements about the products or services you offer, or just the silence on important issues. With aggressive marketing practices put the customer in an inappropriate manner under pressure to order something. An example of a deceptive trade practice is an essential part of the price omission (even if you mention this in a footnote). You may not trustmark on your site here if you have not consented to, that is also misleading. Also people "guaranteed" to win prizes, or to your site traffic by offering a stunt offer which unfortunately happened to be sold out ("but we still have another one that also is very good") should not.
Aggressive commercial
Aggressive commercial practices are techniques such as refuse to let the Consumer go until something is signed or if you via e-mail be persistent unwanted and insists that he must buy. You also may not pursue children in your advertisements and directly encourage the purchase of the products in the ads. This is also seen as an aggressive sales method. There are many marketing methods that are based on the Unfair Commercial Practices Act can be regarded as "unfair". Compliance with this law seems to be a chore.
When your sales method, however are fair and transparent, there is in practice often little to worry about. In practice it means that your method of selling must never put the Consumer on the wrong foot.
Consequences of unfair trade practices
When your sales method to be judged unfair, you act unlawfully. If this does harm to a consumer, you must pay compensation. The consumer can in many cases the purchase undo as he thanks the unfair commercial practice has concluded. This is one form of error. In addition, the Consumer Authority (of which more below) powers to take enforcement action and fines. And if you suffer from a competitor who is acting unfairly, you can sue him about it.
Soo in this Case they are in breach of contract and also violate the Unfair Trade-Practice law in Europe right?
Meaning i can get my money back if it delays much longer or will not come out at all right ?
We have plans for 5 episodes, releasing once per month.
now:
We have plans for 5 episodes, releasing approximately once per month.
LOL I want a refund...
You could've said it kindly. But i too believe that, when episode 2 comes out, most people(including me) will be so happy playing it they'll forget about how TTG acted, which will eventually lead to TTG doing this again and again. I dont know what to do actually, it is obvious that noones going to take legal action(and i dont know if it's necessary) and i think everyone here did their best by expressing their disappointment but clearly, TTG doesnt even care to answer. Also as i previously said, i dont want to jugde things too early, maybe there is a reason to not telling us anything that we cant think of right now but since this is a game and not a super secret military project, i think they just dont care.
Only for 3 hours at a time.
We've all heard the phrase "Vote with your wallet," meaning if you don't like it don't buy it, but the sad fact is that voting with your wallet is pointless, and in fact counterproductive, if you don't follow up that vote with communication. If you don't let the company know *why* you are not buying the next product they will pass the blame for the low sales on piracy, the failing economy, not enough advertising, whatever.
That said, do the devs read this forum? (They might, I honestly don't know, being a noob here.) Whether they do or not, I would suggest that everyone logging on here to complain follow up by also digging up the corporate email address and complaining there too. Be polite, but let them know that if they are going to sell a "season" as a package then you as a consumer expect to be kept informed of the schedule and any delays. Otherwise, your wallet might not open so quickly next time.
ttg are an american developer i thought ?
also every one in the games industry has a kind of loop hole because if their game ain't playable to some degree they ain't going to release it are they ??
I also realize that using XBOX, I believe I'll have to wait another day or two after it's out on PC and PS.
I'll just keep watching and waiting.
They are. European laws are nothing when you are buying an American product on a(technically) American store now are they?
They trade in Europe so they have to abide by european laws as microsoft about that :rolleyes:
TTG are the ones who set the agreement that if we pay them, they will in return provide us with a new episode. For anyone who says, "things happen", you're right they do and TTG decided it was a better idea to hide in their shell like a little turtle than give a reason why they broke their own agreement with everyone who paid up front for the game. Again, the big part of that being that TTG set the agreement. A monthly release was not some arbitrary amount of time that went by before people complained, this was the range of time that was set by TTG. I know there really isn't anything I can do about other than to speak with my wallet and tell every single person I know who games to avoid TTG. So that's my plan.
Agree, so they have time to change the wording but no time to explain to customers why they haven't got there game thats more than slimey:(
On the flip side, look at some of the games that were rushed for deadlines. Ultima 8? Buggy as bloody hell, unbalanced and generally broken game. That's the flip side of pushing to meet deadlines, if the stuff isn't there, it just isn't there.
We, the consumer, have allowed this to become the standard. Companies like Blizzard(I love their games, but they suck at commitments) and Valve(When will half life 3(Or the next episode) finally come out?) have learned that the fan-base will wait and stand broken promises and commitments, just because they like the product.
We the consumer have supported this blatant disregard in supporting a distribution method that relies on this. We have as much blame as they do.
In summary - don't like it? Don't support them. I choose to bite the bullet and wait.
I don't see how I hold any of the blame for them not meeting the deadlines they set for themselves and then put out as their business agreement for purchase of this game. Are you implying that I am to blame because I trusted that TTG were going to honor their agreement?
And why do people keep bringing up "don't wanna rush the game"? No one wants them to rush the game through development. But that goes right back to a basic point - there has been no communication. A little communication goes miles towards good customer service.
Biting the bullet and waiting.. now that seems like part of the problem.
I agree slimey slimey people.
...http://www.g4tv.com/thefeed/blog/post/723074/gabe-newell-talks-half-life-3-sort-of/
to me it could be what ttg are doing ?
so your claiming ttg aren't passionate (ep2 fiasco aside) ? aren't ttg kind of indie ?
I've looked at Zomboid.
I would rather pay $25 for The Walking Dead and wait for each episode than spend $8 for that junk game. just my opinion!
A video game release delay doesn't sound like a fiasco to me. I am more than happy to wait as long as it takes if it means a more polished product.
well it's storm in a tea cup lol
The fiasco centers more around the lies. "Monthly" releases.
However, I am disappointed about the way this situation was handled. From what I gathered, the company changed the approximated release date from August to June with no explanation. If the company announced 'we found a game breaking bug... want to make a positive impact at E3... now changing the date...' somewhere then I feel like (some) fans would be more understanding and less angry.
Hopefully Telltale has learnt from the experience. Am looking forward to the next episode. c:
'Why is this game episodic? What does that mean?
We have plans for 5 episodes, releasing approximately once per month.'
Unfortunately we are not guaranteed a monthly episode release. We can only expect a monthly episode release. I wish the angrier fans of Telltale from Facebook would understand this concept. :P
Anyway i'd reccomend Donating to the Modest Medusa Season 2 Kickstarter if you really want to see a long wait after paying 25 dollars or more.
Also Go play Bureau Agent Kendall and Bureau Shattered Slipper on Xbox Live Indie Games.
I'd pay for new "Skins" in TWDG. Dress Lee, Clementine, and others in extra outfits.
Telltale changed that not much ago.
When I prepurchase was not "approximately", it was "monthly".
Telltale think that we are morons, confirmed.
And still no apologize at all. :mad:
EDIT: Sorry for my words. I've spoken before checking it. The forum FAQ remains the same: http://www.telltalegames.com/forums/showthread.php?t=28483 . I don't know if the game web FAQ was edited or not.