As an upside, at least I had those 20 blissful minutes of download time before realizing that I had downloaded my main screen. I mean, if they had just held onto it I'd still be pissed off that it hadn't been released. Nothing like a break between irritable moments.
Same. Faulty games on release are not a rare occurence, what is rare is the two fingers TT have shown to their customers in regards to the delay and stunted release across the 3 platforms. If they had just sent an email or posted something on their blog now and then saying "we're sorry, we're working on x or y" it would have made a WORLD of difference with the majority of the community.
I've decided to stop lurking and actually make a post:
I understand that they did not plan this and getting angry won't make this go any faster, but as a customer I am very unhappy. When you get many people to pay for the season pass claiming that episodes will be released monthly, it is your responsibility to at least talk to those customers when you can't release it after a month. When you release the game on multiple platforms, it is your responsibility to make sure that the games can play on those platforms.
They did not get the product to me in a month, they did not contact me as to why my product was not given to me on time, they stayed silent about the release date, they did not publish what time on the delayed release day the game would be released, and they did not make sure the game worked for the PS3. They are coming across as an irresponsible company, and I as a customer feel disrespected.
Want to know how to step it up? TALK TO US! Let us know what's wrong. Let us know when you expect it to be fixed. Just letting us know would go a LONG way with me.
Actually, I was referring to the fact that there was NO NEED to ask who had downloaded what how, because if they had simply loaded the game up, they probably would have realized IT'S BROKEN.
But thanks for helping me pass the time.
The need to ask did exist for the simple fact that everyone asking here might have only downloaded it in the same fashion. Rather than look at every individual person who purchased it and how (if they have that information just sitting about somewhere), the easiest (and best way to show people that they weren't just ignoring the issue) way to do this was to ask those who were here.
Same thing is happening to me also, this sucks!!!! I have waited for a long time and when I downloaded it my eyes grew big as I clicked on play... and then it happened I saw my home screen and was like WTF now I have my sad face on...
I've decided to stop lurking and actually make a post:
I understand that they did not plan this and getting angry won't make this go any faster, but as a customer I am very unhappy. When you get many people to pay for the season pass claiming that episodes will be released monthly, it is your responsibility to at least talk to those customers when you can't release it after a month. When you release the game on multiple platforms, it is your responsibility to make sure that the games can play on those platforms.
They did not get the product to me in a month, they did not contact me as to why my product was not given to me on time, they stayed silent about the release date, they did not publish what time on the delayed release day the game would be released, and they did not make sure the game worked for the PS3. They are coming across as an irresponsible company, and I as a customer feel disrespected.
Want to know how to step it up? TALK TO US! Let us know what's wrong. Let us know when you expect it to be fixed. Just letting us know would go a LONG way with me.
It shows some level of communication whereas they could have simply kept quiet and avoided this thread completely.
Of course they're "communicating" they NEED as many people as they can get to give results so they can get some form of consensus on the possible cause or area of the problem. They're doing this because if they dont, they won't be able to fix it within a decent amount of time and SHOCK HORROR people will begin to ask for a legitimate refund that they will be forced to give.
Heaven forbid that they "communicate" with their customers during the last month of silence. Back then they could wriggle around the wording or "monthly" and "periodical" to ensure that they could take a good 2-3 months to release each epsiode rather than their advertised "monthly" and flat out refuse any calls for a refund thanks to the grey area that wording afforded whilst tricking a large amount of people into buying the product due to this "monthly" promise.
They're not fixing it because they care about us, they're fixing it because they'll have to give back all those season passes if they dont. So hey, lets not rage, lets help TT, they're "communicating" after all....
lol i usually play games on PC, and i've seen the rare bad launch bugs, including being unable to even play a game until it's patched. RAGE had a ton of AMD users literally unable to play the game form launch until that was worked around. I used nvidia at the time and didn't have the problem, but, it does happen, it's just that it is a lot less common on consoles, and it's even not that common on PC for me. I'm a bit frustrated too though tried redownloading and launching from the episode itself selecting play, and continuing my episode 1 save a couple of times lol. Nothing we can do but wait though, screaming at them doesn't give them useful information, useful information helps them solve the problem quicker so we can all play, rather than having them sort through abunch of flames to find the useful information.
I normally play on consoles, so haven't had much experience with bad glitches. Dead Island was about the worst I had seen. lol still a great game though. I will still play when the patch comes out and will still finish the game i think, but while the developers fix the problem of this one game, the company should look into fixing its reputation. They really didn't do it well this time....
BTW, if it doesn't matter who bought the game and how, why did they ask?
They need to ask to ensure that it is in fact not an issue with how one bought the game. Now, after asking, it can be seen that it doesn't matter how one bought it; the game on the whole appears broken.
Aw man, I'm sorry, and really grateful my loading time is twice as long. You could uninstall it and then reinstall it and you'd have 11 MORE minutes of hope before you realized you'd downloaded the main screen again.
If you use the walking dead theme you can even confuse your brain into thinking that maybe it DID work!
Wait? What are those ic-... Damn. main screen again.
The need to ask did exist for the simple fact that everyone asking here might have only downloaded it in the same fashion. Rather than look at every individual person who purchased it and how (if they have that information just sitting about somewhere), the easiest (and best way to show people that they weren't just ignoring the issue) way to do this was to ask those who were here.
And hey, it helps me pass the time too. lol
I kind of figure the easiest way to figure out that it's broken both ways would be to do a quick QA strategy and use their own in house resources to trouble shoot it from the office. If they had tested it, to any degree on the PS3, it seems they would have found the flaw before releasing it. I'm not horribly mad, but I -WILL- get my entertainment from Tell Tale today, even if it is on the forums. lol
Of course they're "communicating" they NEED as many people as they can get to give results so they can get some form of consensus on the possible cause or area of the problem. They're doing this because if they dont, they won't be able to fix it within a decent amount of time and SHOCK HORROR people will begin to ask for a legitimate refund that they will be forced to give.
Heaven forbid that they "communicate" with their customers during the last month of silence. Back then they could wriggle around the wording or "monthly" and "periodical" to ensure that they could take a good 2-3 months to release each epsiode rather than their advertised "monthly" and flat out refuse any calls for a refund thanks to the grey area that wording afforded whilst tricking a large amount of people into buying the product due to this "monthly" promise.
They're not fixing it because they care about us, they're fixing it because they'll have to give back all those season passes if they dont. So hey, lets not rage, lets help TT, they're "communicating" after all....
You're right, they don't care whatsoever. Oh wait, very shortly after the problem was reported, they had people on here apologizing and asking questions and telling us they were working on it as we speak to get the problem solved. Yup, no care at all there. But keep making things up, that will really help solve the issue.
This "me me me me" world we live in is a dangerous ground we are walking on.
You're right, they don't care whatsoever. Oh wait, very shortly after the problem was reported, they had people on here apologizing and asking questions and telling us they were working on it as we speak to get the problem solved. Yup, no care at all there. But keep making things up, that will really help solve the issue.
This "me me me me" world we live in is a dangerous ground we are walking on.
I'm not saying "me, me, me" I'm saying "you, you, you sold me lies and took my money! you, you, you dick you."
That's almost worth it. Hey, we might even hit the big time and get in Game informer.
Lol, wouldn't that be cool. I'm subscribed to they're magazine. I doubt it'll be in an issue, but I'm gonna check the website to see if they've posted anything about it.
Comments
Here's what I need to know;
1.Who is working on it?
2.Is it worth my time sitting here waiting?
You just broke my heart.
Awww... I only got 11 minutes.:(
This is so true!
I understand that they did not plan this and getting angry won't make this go any faster, but as a customer I am very unhappy. When you get many people to pay for the season pass claiming that episodes will be released monthly, it is your responsibility to at least talk to those customers when you can't release it after a month. When you release the game on multiple platforms, it is your responsibility to make sure that the games can play on those platforms.
They did not get the product to me in a month, they did not contact me as to why my product was not given to me on time, they stayed silent about the release date, they did not publish what time on the delayed release day the game would be released, and they did not make sure the game worked for the PS3. They are coming across as an irresponsible company, and I as a customer feel disrespected.
Want to know how to step it up? TALK TO US! Let us know what's wrong. Let us know when you expect it to be fixed. Just letting us know would go a LONG way with me.
The need to ask did exist for the simple fact that everyone asking here might have only downloaded it in the same fashion. Rather than look at every individual person who purchased it and how (if they have that information just sitting about somewhere), the easiest (and best way to show people that they weren't just ignoring the issue) way to do this was to ask those who were here.
And hey, it helps me pass the time too. lol
It's okay, cos my mom just rented *looks at DVD*......The Zookeeper?!?!?! f*ck me.....
patches have to go through certification but obviously the game dont
Preach on brotha!
really??? :eek: please tell me how i want to at least download and install it even though it's not working
http://www.ign.com/articles/2012/06/29/the-walking-dead-episode-2-having-issues-on-psn
Of course they're "communicating" they NEED as many people as they can get to give results so they can get some form of consensus on the possible cause or area of the problem. They're doing this because if they dont, they won't be able to fix it within a decent amount of time and SHOCK HORROR people will begin to ask for a legitimate refund that they will be forced to give.
Heaven forbid that they "communicate" with their customers during the last month of silence. Back then they could wriggle around the wording or "monthly" and "periodical" to ensure that they could take a good 2-3 months to release each epsiode rather than their advertised "monthly" and flat out refuse any calls for a refund thanks to the grey area that wording afforded whilst tricking a large amount of people into buying the product due to this "monthly" promise.
They're not fixing it because they care about us, they're fixing it because they'll have to give back all those season passes if they dont. So hey, lets not rage, lets help TT, they're "communicating" after all....
Thinkception...:)
I normally play on consoles, so haven't had much experience with bad glitches. Dead Island was about the worst I had seen. lol still a great game though. I will still play when the patch comes out and will still finish the game i think, but while the developers fix the problem of this one game, the company should look into fixing its reputation. They really didn't do it well this time....
Hey ign people!
They need to ask to ensure that it is in fact not an issue with how one bought the game. Now, after asking, it can be seen that it doesn't matter how one bought it; the game on the whole appears broken.
They had to ask first to come to that conclusion.
good thing i saved him :P, we should have it in no time then
Aw man, I'm sorry, and really grateful my loading time is twice as long. You could uninstall it and then reinstall it and you'd have 11 MORE minutes of hope before you realized you'd downloaded the main screen again.
If you use the walking dead theme you can even confuse your brain into thinking that maybe it DID work!
Wait? What are those ic-... Damn. main screen again.
Hi Mom! Send Money!!!
and the bastards posted a video review on the page, as if to mock us
I kind of figure the easiest way to figure out that it's broken both ways would be to do a quick QA strategy and use their own in house resources to trouble shoot it from the office. If they had tested it, to any degree on the PS3, it seems they would have found the flaw before releasing it. I'm not horribly mad, but I -WILL- get my entertainment from Tell Tale today, even if it is on the forums. lol
Your a funny guy.
lol
You're right, they don't care whatsoever. Oh wait, very shortly after the problem was reported, they had people on here apologizing and asking questions and telling us they were working on it as we speak to get the problem solved. Yup, no care at all there. But keep making things up, that will really help solve the issue.
This "me me me me" world we live in is a dangerous ground we are walking on.
That's almost worth it. Hey, we might even hit the big time and get in Game informer.
Actually they've responded on this thread 3 times.
Wow, just realized that.
They don't ignore us, some Telltale reps actually responded to the issue in earlier posts, telling us that they are working on it with Sony.
Guess I'll go fap now.
I'm not saying "me, me, me" I'm saying "you, you, you sold me lies and took my money! you, you, you dick you."
Lol, wouldn't that be cool. I'm subscribed to they're magazine. I doubt it'll be in an issue, but I'm gonna check the website to see if they've posted anything about it.